Terms of Service

Terms of Service and Amendments

• These Terms of Service govern your use of the “U19 Platform” (u19.com), our mobile app, and any other online or offline services provided by us, as well as any purchases you make through U19 (collectively, the “U19 Services”).
• These Terms of Service constitute a valid contract between you and U19. When using the U19 Services, you shall be bound by all additional service-related terms as updated from time to time, including but not limited to the U19 Privacy Protection Policy and the rules of use for each promotion, reward, or discount campaign, all of which shall have the same effect as these Terms of Service.
• Where required by applicable laws and regulations, or where we deem it necessary, U19 may amend or update these Terms of Service at any time without prior notice to you. Whenever these Terms of Service are amended, we will publish the latest version on the U19 website (u19Link) and indicate the date of the most recent update. If you continue to use the U19 Services after these Terms of Service have been updated, you shall be deemed to have agreed to the updated Terms of Service. Please refer to the latest version of these Terms of Service whenever you use the U19 Services.

The U19 Services

• The U19 Services enable you to purchase, through the U19 Platform in an easy and simple manner, registration information and services for sports trial classes, team training, team competitions, and the like offered by U19 or by “Third-Party Partners” (for example, leagues, teams, and coaches). To the maximum extent permitted by law, you also agree that we have the right to change, suspend, or terminate any service from time to time, to impose rules, restrictions, or amended terms on individual services, or to restrict your use of some or all of the services, without prior notice to you.
• We will make every reasonable effort to maintain the operation of the U19 Services and the U19 Platform; however, we do not guarantee that the U19 Services and the U19 Platform will operate normally at all times or be free from the influence of external factors. You agree that we have the right to deny you access to the U19 Platform or use of the U19 Services, and that we have the right to change, suspend, interrupt, or terminate the U19 Services, the website, or the U19 Platform.
• The Company will make every effort to maintain the safety of court facilities; however, the Company shall not be responsible for any injury sustained during a game.

Platform Content

• “Platform Content” as referred to in these Terms of Service means all materials presented or used by us on the U19 Platform, including but not limited to text, photographs, graphics, images, illustrations, videos, sound effects, data, code, and other materials. You understand and agree that all Platform Content is the exclusive property of U19 or of the persons who have licensed U19 to use it, and is protected by applicable intellectual property laws. U19 has the right to change, modify, or remove any Platform Content at any time without prior notice to you.
• Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable license to use or access the U19 Platform, which we may revoke at any time without prior notice to you. You agree to comply with intellectual property laws and other applicable laws and regulations, and to use or access Platform Content solely for personal, non-commercial, and entertainment purposes. Under no circumstances shall you use, reproduce, translate, transmit, distribute, sell, transfer, create derivative works based on, or otherwise exploit any Platform Content in any manner that infringes the rights of U19 or of the persons who have licensed U19 to use it, nor shall you copy, store, or download any Platform Content in bulk in any form. In addition, you agree that you use or access any Platform Content at your own risk, and to the maximum extent permitted by law, we shall not be liable to you for Platform Content, including but not limited to any errors or omissions therein. If anyone suffers any damage or loss as a result of your use of or access to Platform Content, you shall bear sole liability for compensation.

Member Registration and Social Media Account Login

• To use the U19 Services, you must register a member account on the U19 Platform and become our member. When you register a U19 member account, we have the right to require you to provide your email address and telephone number and to set a password, and, after registration is complete, to require you to fill in your member profile. You must ensure that any registration information you submit to the U19 website or other platforms is true, accurate, and complete, and you shall update it from time to time to keep it current. If you provide false or inaccurate information, we have the right to remove your U19 member account at any time without prior notice to you. You shall not use another person’s U19 member account or social media account to use the U19 Services.
• Your U19 member account is for your personal use only. Do not share any account information with others or allow others to use it. You are personally responsible for all activities that occur under your U19 member account. If you become aware of any security concerns regarding your U19 member account, please notify us immediately. You are obliged to keep your password confidential. If you discover that your U19 member account has been compromised or that someone is attempting to use your U19 member account, please notify us immediately. You shall be solely liable for any damage suffered by us or others as a result of unauthorized use of your account.
• You agree that we reserve the right to refuse your registration as a U19 member. You also agree that we may, at our discretion, remove your U19 member account at any time without prior notice to you.

Terms of Service for User-Uploaded Content

• These Terms of Service govern user conduct relating to data submitted to U19.

  By submitting any content to U19 (hereinafter, “Uploaded Content”), you hereby represent and warrant that:

  • you are the sole creator of the Uploaded Content and the owner of the related intellectual property rights;
  • you have voluntarily waived all “moral rights” you may have in such content;
  • all content you post is accurate;
  • you have reached the legal age of majority in your place of residence, or are between the ages of 13 and the legal age of majority and are using the services with the consent and under the supervision of a parent or legal guardian who has agreed to the above Terms of Service; and
  • the use of the content you provide does not violate these Terms of Service and will not cause harm to any individual or entity.

  You further agree and warrant that you will not submit any Uploaded Content that:

  • to your knowledge, is false, inaccurate, or misleading;
  • infringes any third party’s copyright, patent, trademark, trade secret, or other proprietary rights, or rights of publicity or privacy;
  • violates any law, ordinance, directive, or regulation (including but not limited to those governing export controls, consumer protection, unfair competition, anti-discrimination, or false advertising);
  • is, or may reasonably be considered to be, defamatory, slanderous, or hateful toward any individual, partnership, or company, or constitutes racial or religious discrimination, offensive speech, unlawful threats, or unlawful harassment;
  • was written by you in exchange for remuneration or any other compensation from any third party;
  • contains any information referring to other websites, addresses, email addresses, contact information, or telephone numbers; or
  • contains any computer virus or other potentially harmful computer program or file.

• You agree to indemnify U19 and hold such persons harmless from any and all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown, including reasonable attorneys’ fees, arising out of any breach of your representations and warranties set forth above, or your violation of any law or the rights of any third party.

• With respect to the Uploaded Content you submit, you grant U19 a perpetual, irrevocable, royalty-free, transferable right and license whereby U19 may, without payment to you, use, reproduce, modify, delete in its entirety, adapt, publish, and translate such content throughout the world, create derivative works therefrom, and sell and/or distribute such content and/or incorporate such content into any form, medium, or technology.

• All content you submit may be used at U19’s sole discretion. U19 reserves the right to change, condense, or delete any Uploaded Content that violates the content guidelines or any other provisions of these Terms of Service. In addition, you may not be able to edit or delete Uploaded Content you have already submitted through U19. Uploaded Content you submit is generally published within two to four business days after you upload it. However, U19 reserves the right to delete or refuse to publish any Uploaded Content you submit for any reason.

• You are also reminded that you shall bear full and sole legal responsibility for the Uploaded Content you submit. U19, its agents, subsidiaries, affiliates, partnerships, or third-party service providers, and their respective directors, officers, and employees shall not have any obligation of confidentiality with respect to any Uploaded Content you submit.

• By submitting your email address together with Uploaded Content, you agree that U19 and its third-party service providers may contact you at the email address you have provided in connection with the Uploaded Content you submitted or for other administrative purposes.

Your Undertakings

• You shall use the U19 Services or the U19 Platform fully and solely in accordance with these Terms of Service, and you shall bear sole legal responsibility for all of your conduct in using the U19 Services or the U19 Platform.
• You undertake as follows:
  • The specific services you purchase are for personal use only and shall not be used for commercial purposes.
  • Without our prior written authorization, you shall not copy, reproduce, distribute, publicly release, display, transmit, or publicly broadcast any part of the U19 Services, including but not limited to any of the following acts without our prior express consent: (i) altering, damaging, or circumventing any licensed software used by the U19 Services; and (ii) using any trademark, service mark, design mark, photograph, or other content belonging to us or obtained from the U19 Services.
  • You shall not circumvent, damage, or interfere with any security measures used to control the orderly use of the U19 Services, obtain or mine service content from the U19 Services, or use the U19 Services in a manner inconsistent with personal use (including abnormally or excessively booking or ordering specific services and then canceling the orders).
  • Except as permitted by these Terms of Service or other rules, you shall not engage in, cause, permit, or authorize the translation, reverse engineering, disassembly, or hacking of any aspect of the U19 Services (including any service content available through the U19 Services), or attempt any of the foregoing, or attempt to use any part of the U19 Services beyond its design.
  • Unless we make available a method for embedding the U19 Services or service content, you shall not use, display, mirror, design, or employ framing techniques to expose the U19 Services (including any part available through the U19 Services) through other applications or websites.
  • You shall not access, damage, or use any non-public areas of the U19 Services, the computer systems and equipment of U19 (and of U19’s web hosting company), or the technical delivery systems of our network service providers.
  • You shall not harass, insult, or harm other individuals or groups (including our employees or other users), or support the harassment, insult, or harm of them.
  • You shall not provide false or inaccurate personal information, create a false personal identity, or impersonate any other individual or organization in any manner. Nor shall you use any invalid or unauthorized debit card, credit card, or other electronic payment instrument to make bookings or orders.
  • You shall not collect or attempt to collect personal data from other users.
  • You shall not restrict or prohibit anyone from using the U19 Services, disclose without a third party’s consent any third party’s personal data on or obtained from the U19 Services, or collect data about users.
  • Unless expressly permitted by these Terms of Service, you shall not use the U19 Services to make contact for, or engage in, any commercial advertising or data collection.
  • You will not engage in any fraud, breach of the information security of the U19 Platform, harm to the interests of U19, abuse of U19’s promotions or discounts, cracking of other users’ passwords, transfer or unlawful storage of data, or any other unlawful activity.
• If you violate any of the matters in the preceding clause, we may, at our discretion, remove your U19 member account and cancel any orders in violation of the preceding clause at any time without prior notice to you, and may claim compensation from you.

Order Confirmation

• Through the U19 Platform, you may purchase basketball league registration-related services offered by U19 or Third-Party Partners. Except for certain orders that are formed immediately upon your placing them, all other orders are formed only upon confirmation by U19 or the relevant Third-Party Partner. You agree to receive notification of successful bookings by SMS or email, and you understand and agree that the timeframe stated on the U19 Platform for replying with the order result is for reference only. You also agree that the time at which we confirm a successful booking with you may be adjusted depending on the actual circumstances.
• U19 reserves the right to change or adjust at any time the prices and fees of basketball league registration-related services offered by U19 or Third-Party Partners. Such changes may be announced by SMS, email, or on the website. If you use the U19 Services after notice of such changes has been given, you shall be deemed to have agreed to and accepted the changed prices and fees.
• You agree that U19 may, at our discretion, refuse or cancel any booking or order that may violate these Terms of Use.
• You agree that you must pay for your orders using the payment methods we accept. You understand and agree that we are under no obligation to process or execute your order until you have completed payment in accordance with the payment process we specify.
• Where the service you purchase is provided by a Third-Party Partner rather than by U19, that Third-Party Partner shall independently accept or reject your booking or order and shall be responsible for providing all related services. If you have any questions about the content of a Third-Party Partner’s services, you may first contact that Third-Party Partner to obtain the most direct information; however, you may also contact U19, and we will attempt to contact the Third-Party Partner to seek a resolution.
• You understand and agree that any individual service provided to you by a Third-Party Partner may, depending on the actual circumstances, give rise to additional taxes or fees, and that you may be obliged to pay the relevant amounts directly to the Third-Party Partner or the competent tax authority. Although we have requested that Third-Party Partners provide the latest and correct information on the terms and restrictions of use, prices, and the like for their services, we cannot guarantee that all content displayed on the U19 Platform is accurate at all times.
• If you apply to cancel a subscription or for a refund in accordance with the applicable rules, then after your cancellation is successful, or if the service you purchased is canceled in accordance with the terms and restrictions of use set by us or a Third-Party Partner, you fully understand and agree that the refund amount you receive may differ from the amount you originally paid due to exchange rates or handling or service fees charged by credit card companies or payment service providers.

Monthly Subscription Plan

• Automatic Renewal
  • A fixed amount is charged on a recurring monthly basis. Once your subscription is complete, the charge will be made immediately to the credit card linked to your member account.
  • The system will automatically renew the subscription and refresh your subscription benefits at the end of each order cycle.
  • If an automatic charge fails, the Company will contact the subscriber to resolve the payment issue and will provide a certain grace period. The subscription will not be interrupted during the grace period; however, if no valid payment method has been provided by the end of the grace period, the subscription will be suspended.
  • Subscription billing details:
    • If payment is completed “on or before the 20th of the month,” the next billing date will be the 1st of the following month.
    • If payment is completed “between the 21st and the end of the month,” the next billing date will be the 1st of the month after the following month.
• Pausing a Subscription
  • During the summer vacation each year, subscribers may apply to pause their subscription for one to two months; the pause will apply to the next order cycle. The system will attempt to resume the subscription automatically after the pause ends.
• Canceling a Subscription
  • Subscribers may cancel their subscription at any time through online customer service. The cancellation will take effect at the start of the next billing cycle, and the subscription content will remain available for the remainder of the current order cycle.

Leave and Refund Policy

• Leave Policy
  • If you are unable to attend a class for which you have registered for any reason, no refund will be provided.
  • Retention of Points
    • To protect your rights and interests, purchased points will remain usable until June 30, 2025. This means that, before that date, you may use the points for classes you did not attend to reschedule other classes of equivalent value.
  • Advance Notice
    • Leave must be notified to us at least 48 hours in advance. If you fail to notify us by the deadline, we may, based on the originally scheduled class, deduct the corresponding points or charge a handling fee at our discretion as compensation for the class already arranged.
• Schedule Adjustments
  • If you have registered for any competition and need to adjust the game schedule due to team-related reasons, please submit your request at least 7 days before the game begins. No refund will be provided for adjustment or cancellation requests submitted after this deadline.
• Refund Rights
  • If you apply to cancel your subscription within 7 days (inclusive of the seventh day) after the first subscription charge, you will receive a full refund. After 7 days from the first subscription charge, a full refund can no longer be requested.
  • If, before the season begins, the activity arrangements cannot be completed within the scheduled period, the Company will provide a full refund.
  • When a subscriber submits a refund request to the Company in accordance with the rules, the Company will review whether there has been any improper user conduct (including but not limited to repeatedly subscribing to and then canceling the same subscription item, or repeatedly engaging in such conduct within a short period of time) in deciding whether to approve the refund and, if approved, the actual refund percentage, and reserves the right of final review and decision.
  • After the Company receives the subscriber’s notice of termination and refund, confirms that the refund request has been submitted by the payer in person, and confirms that the request complies with the refund rules, the Company will, after deducting necessary costs and expenses and upon completion of the refund application procedures and documentation, refund the relevant amount to the payer of the order by reversing the credit card charge.

Limitation of Liability

• You understand that Platform Content may be provided by Third-Party Partners, and you agree that we make no representations or warranties as to the accuracy of Platform Content. You agree that you will not, in the future, hold us responsible for any Platform Content provided by Third-Party Partners.
• You agree that any content you exchange with or transmit to the U19 Platform is not confidential and that your communications may be read or intercepted by others. You understand and acknowledge that no confidential, fiduciary, or other cooperative legal relationship has been established between you and us.
• To the maximum extent permitted by law, you agree that U19 and our directors, senior managers, supervisors, employees, and the agents of such persons shall not be liable for any direct, indirect, special, incidental, punitive, exemplary, or consequential damages caused to you by their breach of these Terms of Service, use of the U19 Platform, or other negligent acts.
• To the maximum extent permitted by law, you agree that if you are dissatisfied with our services in any way, your sole remedy against us is to stop using our services. If, under any circumstances, we are liable to you for any compensation, the amount of compensation shall not exceed the total fees you paid to us during the twelve months preceding the date on which you first made your claim.

Indemnification

• In the event of any claim made by any third party arising from the access to the U19 Platform or use of the U19 Services by you or by any person using your U19 member account (provided that this shall not apply to access to the U19 Platform or use of the U19 Services by a third party using your U19 member account if you can prove that it is not attributable to you) in violation of these Terms of Service or in infringement of the intellectual property rights or other rights of others, you shall ensure that U19 and our directors, senior managers, supervisors, employees, and the agents of such persons do not suffer any loss, and in the event of any damage, you shall provide reasonable compensation, including but not limited to all litigation costs, attorneys’ fees, settlement payments, and other losses.
• In the event of any third-party claim described above, U19 may require you to provide, to a reasonable extent, the necessary assistance in defending any claim or legal action and in conducting any settlement negotiations. However, you shall not take any legal action that may be detrimental to our rights without our prior written consent.

Third-Party Websites and Transactions

• You may be linked to third-party websites or services through the U19 Platform. You shall decide for yourself whether to use such third-party websites or services, and we assume no responsibility for the features, content, products, or other information of such third-party websites or services. You shall make your own assessment and bear all risks.
• If you are linked to a third-party website or service through the U19 Platform and enter into any transaction with that third party, you shall conduct such investigation as you deem necessary or appropriate. Any such transaction is solely a relationship between you and that third party and does not involve us. You acknowledge and agree that we shall not be responsible for any costs, losses, or damages you incur in connection with such transactions.

Termination

• If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect. These Terms of Service shall continue to apply between you and U19 until we terminate them. If you violate any provision of these Terms of Service, or where we deem it necessary at our discretion, we have the right to immediately terminate or suspend your use of the U19 Services, your access to the U19 Platform, or your member account without any prior notice to you.
• If these Terms of Service are terminated pursuant to the preceding clause, you agree that, to the maximum extent permitted by law, we shall have no obligation or liability to you, and we may cancel any orders you placed before termination without any refund to you.
• You understand and agree that, even after the termination of these Terms of Service, any provision of these Terms of Service that by its nature should survive may continue in effect, including but not limited to the limitation of liability provisions.

Dispute Resolution

These Terms of Service and the relationship between you and us shall be governed by the laws of the place of business of the U19 contracting party. You agree that the district court having jurisdiction over the place of business of the U19 contracting party shall be the court of first instance for any dispute or controversy arising from your use of the U19 Services.

Miscellaneous

• If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.
• We may assign these Terms of Service or any rights and obligations arising hereunder, and may delegate any obligation under these Terms of Service to any third party. Without our prior written consent, you shall not directly or indirectly assign these Terms of Service or any rights and obligations arising hereunder.

Contact Us

If you have any questions about our services or these Terms of Use, please contact U19 online customer service directly, and we will handle your inquiry as soon as possible.