FAQ

After confirming your order and completing the payment, U19 will send a confirmation email to your email address. If you do not receive the email, we recommend checking your spam folder, as sometimes our messages may be mistakenly marked as spam. To prevent this, consider removing our emails from your spam folder. If you still haven't received the email, please contact us via Line.

Yes. U19 welcomes school sports teams as participating units and partners. However, non-profit organizations such as school teams participating in U19-related events are also required to pay registration fees to ensure the smooth operation of the activities.

If you provide third-party proof of injury or relocation from the Greater Taipei area, our league will retain the funds and issue a full refund after that season officially ends.

Yes. In case of uncontrollable factors that prevent your child from continuing to participate, such as a major illness, immigration, or a family relocation, please notify us as soon as possible, and U19 will assist in the refund process. After deducting necessary expenses already paid, the remaining amount will be refunded to parents.

Ball sports are one of children's favorite ways to exercise, not only enhancing physical fitness but also improving cognitive abilities and academic performance.

• For children aged five to eight: It is recommended to focus on cultivating interest in sports and developing good sports habits. Explore various sports through games and recreational activities. Due to limitations in size and physical strength, it is advisable to try soccer or kickball before the second grade of elementary school.
• For elementary school students in grades two to three: It is suitable to start basketball courses, with a focus on safety as they develop their physical abilities.
• For elementary school students in grade four and above: It is suitable to start team competition training, emphasizing obedience to the rules on the field and cultivating psychological qualities such as coping with failure, facing various challenges, and not giving up easily.

During the elementary school stage, the focus is on developing diverse sports abilities. It's not too late to choose a specialization in junior high school. Often, children with diverse sports abilities who start systematic courses and specialized training later progress much faster than children who specialize in just one sport, and they have more potential for the future.

U19 focuses on cultivating interest and igniting passion. The activities we provide are mainly focused on players' experiences with professional training models. The training intensity and practice frequency for weekly lessons and competitions are not aimed at joining high school teams. Solid improvement in basketball skills still relies on a child's diligent practice and physical fitness development. Diligent practice helps develop skills through repetition. For example, in learning shooting techniques, mastering the technique and then putting in a lot of training helps form the correct shooting posture as a habit. This will help players gradually find their touch and shooting rhythm, and improve their shooting accuracy. Additionally, parents and coaches should avoid putting children into overly strict military-style management or overly standardized training methods. Being obedient just to get stage performance and adult approval without self-awareness can lead to children losing their ability to think independently. Parents should allow children to learn a responsible attitude towards life's main stage, "choosing freely what they want to do, becoming proactive learners, rather than passively following adult instructions." This approach is better than formal education methods. If you discover a young athlete with talent and a strong motivation for training, coaches can boldly provide higher-intensity and higher-quality training content and more frequent training sessions. However, the duration of individual training sessions and training volume should still be avoided from becoming excessive.

In the process of children's diverse exploration, we assist in discovering talents. However, based on experience, the impact of postnatal practice is relatively more critical than innate talent. Therefore, even if a child has a professional coach offering time-saving learning techniques, continuous practice of basic skills is still necessary. This applies to NBA professional teams as well. Even the top athletes need solid foundational skills. "There are people beyond people, and there are skies beyond the sky." Children who are accustomed to advanced learning, if they rush too fast and encounter a ceiling or find it difficult to bear the pressure from parents or peers, parents should also observe the child's level of mental maturity and whether they are ready to face failure. U19 values children's passion for ball sports and aims to avoid overtraining or early encounters with setbacks that lead to children giving up prematurely. In any case, it will be evaluated and accompanied by a professional coaching team to help players in different stages of training.

Yes! We encourage parents to inquire about relevant information from the organizers, customer service, and coaches. It's also recommended to regularly visit the U19 website and subscribe to the U19 newsletter for up-to-date course information.

• For children aged five to eight: It is recommended to focus on cultivating interest in sports and developing good sports habits. Explore various sports through games and recreational activities. Due to limitations in size and physical abilities, it is advisable to try soccer or kickball before the second grade of elementary school.
• Course consultation: Before selecting any courses, let the team understand your child's basketball proficiency, learning status, and the sports goals you hope to achieve. We will then recommend suitable courses and coaches for you and your child.
• Private coaching: You can also contact coaches directly for consultation. The U19 team does not prevent coaches from arranging private lessons at other times.

For elementary levels (U12 and below), classes are mixed. For other levels, please refer to the information provided on the event page.

U19 product pages provide information on suitable age and levels for reference. If you have any questions, please feel free to contact U19 or the organizers, and we will assist you in finding suitable sports courses or team training. For some sports, individual skills are more critical than age. Coaches may recommend the appropriate level after assessment. If there is a need to adjust the level after registration, we will contact the parents.

Yes. We encourage children to participate in after-school activities to discover their individual interests. Regular exercise can improve a child's focus, cognitive abilities, and memory.

To maintain the health of children, before participating in any course, please ensure that you understand the risks associated with the sport and assess whether you are suitable. Those suffering from chronic illnesses such as heart disease, asthma, or other related diseases, or major injuries that are not suitable for sports, should not force themselves to register. Appropriate exercise helps maintain physical and mental health. We encourage parents not to give up easily if their child has special health conditions. If needed, with the consent of a doctor, they can still register for activities. If a child has any special needs or activity restrictions, parents should proactively communicate with us for attention and care.

During the event, if there are serious violations, coaches and organizers will carefully assess and impose a period of suspension (suspension from play/suspension from school) on the player. After the disciplinary period ends, if the player and parents are willing to try again, they can register again (resumption of play/resumption of school) based on assessments by relevant parties and coaches, with coaching assistance to evaluate improvements.

You can register for a U19 account for free using your email. Visit u19.com, click on the navigation bar at the top right, select 'Register' at the bottom, and fill in your name, email address, and set a password. Complete the email verification. * If you haven't received the verification or registration success email, we recommend checking your spam folder, as our messages may sometimes be mistaken for spam. To prevent this, consider removing our emails from your spam folder. If you still haven't received the email, please contact us via Line.

When registering for courses or competitions on this platform, please provide accurate contact information for the player's contact person to ensure that information is correct. This information is used for U19 announcements and emergency contacts (if a player experiences any physical discomfort during an event, we will immediately contact parents). The company will fulfill its responsibility to keep this information confidential. For more details, please refer to our Privacy Policy.